PRIVACY POLICY

Effective Date: January 7, 2025

At SoftBlack, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, or communications.

1. Information We Collect
We collect personal information that you voluntarily provide, such as:
  • Name, email address, phone number, and business details when:
  • Filling out forms on our website.
  • Signing up for our services or newsletters.
  • Contacting us for support or inquiries.
We may receive data from third-party services you use to interact with us, such as social media platforms or integration tools.
When you visit our website, we may collect:
  • IP address, browser type, operating system, and browsing activity using cookies or similar technologies.
We use your information for the following purposes:
  • To deliver our services and manage your accounts.
  • To respond to inquiries and provide customer support.
  • To improve our website, services, and marketing strategies.
  • To send updates, newsletters, or promotional content (only with your consent).
  • To comply with legal requirements and prevent fraudulent activities.
We do not sell your personal information. However, we may share your data with:
  • Service Providers: Trusted third parties, such as hosting providers, payment processors, or email marketing tools, who assist us in delivering our services.
  • Legal Authorities: When required by law or in response to lawful requests.
Depending on your location, you may have the following rights:
  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out: Withdraw your consent for marketing communications by unsubscribing or contacting us directly.
  • To exercise these rights, contact us at info@softblack.net.
We implement industry-standard measures to protect your personal information, including encryption and secure storage. However, no online system is completely secure, and we cannot guarantee absolute protection.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Updates will be posted on our website with the “Effective Date” updated.
Either party may terminate the agreement at any time with 30 days’ written notice. In such cases, all fees for services rendered up to the termination date must be paid.
 
For questions or concerns about this Privacy Policy, please contact us: